[make] an exception
1
to treat a specific case differently from the usual rule or practice
- The teacher decided to make an exception and allow the student to submit the assignment a day late due to unforeseen circumstances.
- The manager decided to make an exception and allow late submissions for the assignment.
- Although the policy is strict, they made an exception for medical emergencies.
- We don't usually accept returns without a receipt, but I can make an exception this time.
- The company policy prohibits remote work, but they made an exception for employees with special needs.